Delivery and communication was great from the company. Item delivered flat packed but details on that weren't obvious at time of purchasing...just had to presume it was. Item is nice looking for the price, the only thing I would say is it is not grey really more beige....you can see from my grey flooring the difference in colour. Also one of the doors as other reviewers have said doesn't make them sit perfectly (apparently due to hinges as I had an expert construct it). anyway for the good price I can't complain...just shame it's not more grey in colour is my biggest disappointment.