FAQs

 

1. What types of furniture products do you offer on your e-commerce website?

The furniture that we currently offer on our website are indoor and outdoor products.

2. What are the available payment methods for purchasing furniture from your e-commerce store?

The payment methods available on our e-commerce store are PayPal, credit and debit cards. Shop Pay, Apple Pay and Google Pay.

3. Do you offer any warranties or guarantees on the furniture products?

Home Garden Direct offers a warranty of 6 months on all its products.

4. How long does it typically take for furniture to be delivered after placing an order?

The delivery process of our products takes between 5-7 days. Find out more on our Shipping policy page.

5. Are there any additional delivery or shipping charges associated with furniture orders?

No, we do not charge any additional costs for the shipping or delivery of our products.

6. Can I return or exchange furniture if it doesn't meet my expectations?

If you change your mind regarding any products, we accept returns within 7 days.

7. Are there any assembly instructions or resources available for the furniture products?

Yes, every product has assembly instructions included.

8. How can I contact customer support if I have any questions or issues regarding my furniture order?

In order to contact customer support you can do it via phone (0179 329 0015) or email (hello@homegardendirect.co.uk)