1. What types of furniture products do you offer on your e-commerce website?

The furniture that we currently offer on our website are indoor and outdoor products.

2. What are the available payment methods for purchasing furniture from your e-commerce store?

The payment methods available on our e-commerce store are PayPal, credit and debit cards. Shop Pay, Apple Pay and Google Pay.

3. Do you offer any warranties or guarantees on the furniture products?

Home Garden Direct offers a warranty of 6 months on all its products. See our Guarantee Policy for full details. Please see our Care Guidelines to help maintain your items in tip-top condition.

4. How long does it typically take for furniture to be delivered after placing an order?

The delivery process of our products takes between 2-4 days. Find out more on our Shipping policy page.

5. Are there any delivery or shipping charges associated with furniture orders?

Yes, please check our Shipping policy for more information.

6. Can I return or exchange furniture if it doesn't meet my expectations?

If you change your mind regarding any products, we accept returns within 14 days. You will need to contact us within 14 days of receiving your order, and a member of our customer service team will confirm your eligibility. Please ensure that the item is boxed up in its original packaging. We will only accept returns of merchandise if it is in the original packaging, undamaged and unassembled. For more information, please see our Returns Policy.

7. Are there any assembly instructions or resources available for the furniture products?

Yes, every product has assembly instructions included.

8. How can I contact customer support if I have any questions or issues regarding my furniture order?

In order to contact customer support you can do it via phone (01793 290015) or email (hello@homegardendirect.co.uk)